| About Us Registered Office Little Blue Sheep Ltd Heritage House,34 North Cray Road,Bexley,Kent,DA5 3LZ Phone: 0844 800 9760 Email: sales@littlebluesheep.co.uk Please read the following terms and conditions carefully. By placing an order you are agreeing to these terms. If you have any questions or queries please email sales@littlebluesheep.co.uk or telephone 0844 800 97We accept credit card payment online or by telephone in a secure environment via Barclaycard merchant services. We accept VISA,VISA Electron,Mastercard,JCB,Switch/Solo. If you are in the UK we will accept cheque or postal orders to be sent with details of your order. Please do not forget the postage Please make cheques payable to: Little Blue Sheep Ltd Orders will be despatched once the funds have been cleared These terms are subject to change without notice. |
| Making A Purchase You can place an order in two ways either: Online via the website Or Telephone 0844 800 9760 When you place an order you will be send an email to confirm that we have received it. This email confirmation will be produced automatically however it does not guarantee that we can ship the order. Once the stock availability and payment has been confirmed another email will be sent and we will despatch the order on the specified delivery method [if the order is placed before 1.30pm we will endeavour to despatch the goods that day, if the order is placed later please allow for despatch of the goods 24 hours later]. If an item is out of stock an estimated arrival time will be emailed over to you with an option to continue with the product on back order or cancel it. Please note that all delivery dates are estimated and may change. |
| Shipping And Handling We accept credit card payment online or by telephone in a secure environment via Barclaycard merchant services. We accept VISA,VISA Electron,Mastercard,JCB,Switch/Solo. If you are in the UK we will accept cheque or postal orders to be sent with details of your order. Please do not forget the postage Please make cheques payable to: Little Blue Sheep Ltd Orders will be despatched once the funds have been cleared |
| Delivery Schedule Once an order has been confirmed with stock availability and payment we will despatch the goods form the warehouse for the specified delivery time The delivery charge is weight driven and will be calculated according to the weight of your order. Please refer to estimated Delivery Guideline If an order has been confirmed with stock availability and payment authorisation and is received before 1.30pm Monday to Friday we will endeavour to despatch the goods from the warehouse that day. Please make sure that there is a signatory to sign for the delivery otherwise the parcel cannot be left. Prices are as follows: Mainland UK Weight Week Day Delivery Cost Method 0-750g 3-5 Days £2.50 Recorded Royal Mail 0-5K 3-5 Day £6.50 Courier 0-10K NextDay £8.00 Courier Mainland orders above 10k please telephone or email for competitive pricing. Channel Islands 2-3Days £20.00 Courier 0-10k Southern Ireland 2-3Days £20.00 Courier 0-10k Scottish Isles 2-3Days £22.00 Courier 0-5k Northern Ireland 2-3Days £22.00 Courier 0-5k Europe and World wide Please call or email for the most competitive Rates Last Shipment Date For Christmas The last time and date to receive orders to arrive before Christmas is 1.30 pm Wednesday December 20th.Please ensure that there is someone to sign for the goods otherwise we cannot guarantee delivery before Christmas. Products We take care to ensure that the description and specifications are exact on the website However whilst the colours shown are a near copy light variation in the actual goods may occur We may cancel any sale and not supply any product if it is reasonable and may change and discontinue products at any time All orders will be treated separately and treated individually Pricing We always try to make sure that all pricing is accurate however if there is an error we will inform you as soon as possible and give you the option of cancelling or re-ordering at the correct price. If we are unable to reach you we will deal with the order as cancelled. Prices quoted on the web are sterling and include VAT at17.5% If you have an order shipping outside the European CommunityNETQUOTEVAR:EC then your sale tax is Zero form this site. If your order is being sent to a member of the EC the selling price will include 17.5% VAT. Any customs or import duties levied once the parcel reaches your destination is your responsibility. All pricing and offers are available until stocks expire. If stocks have been usurped we will inform you as soon as we can after receiving the order so that you can order an alternative or cancel the item. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security This site uses a secure EPDQ online payment system with Barclays. Additionally when the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0844 800 9760 (International +44 0844 800 9760) or fax us on or write to us at 34 North Cray Road Bexley Kent DA5 3LZ United Kingdom |
| Privacy Policy Cookies Cookies are used as a tracking device to facilitate efficient shopping on the site Dataprotection Little Blue Sheep Ltd complies with the terms of the Data Protection Act Contacting Us We love to speak to our customers for feedback or to help with any issues so feel free to contact us on 0844 8009760 Or alternatively email us at littlebluesheep@btconnect.com |
| Returns Policy We believe you will be delighted with your products. However, if you are unhappy with an item please return it within 14 days of receipt in an unmarked and undamaged condition in the original packaging with a returns number marked on the outside of the postal packaging. In order to obtain a returns number please email littlebluesheep@btconnect.com with the despatch note number and reason for return. We will offer replacement goods or a refund excluding postage directly onto the credit/debit card or cheque once we have inspected the returned product and are satisfied that it has been returned to us in its original condition. You are responsible for the cost of returning them by recorded delivery. You will be responsible for the products until we receive them. By law customers in the European Union have the right to cancel a contract for purchase of a product within 7 working days of receipt of the order. Faulty goods In the case of faulty goods we will offer a replacement or a full refund including return Recorded delivery postage . Please return goods by recorded delivery . You will be responsible for the products until we receive them Please return goods to: Little Blue Sheep Ltd, Heritage House, 34 North Cray Road, Bexley, and Kent.DA4 3LZ |
